30 days after receiving the product
RULES FOR EXCHANGE AND RETURN
If you do not agree with the product received, you can exchange it in any of the
In the case of online purchase, you can request the exchange or return of your products
within 7 calendar days after receiving the order.
For a defective product exchange, the deadline is 30 calendar days from the date of
receipt of the product.
The product must be in the original packaging, with no signs of misuse, with the
original manufacturer's seal inviolate and with the tax receipt that was delivered with
You can choose to exchange it, store credit or refund the full amount paid for the
The exchange or refund will be made after receiving the return of the product and
verifying the integrity of the seal on the product packaging.
We will not make exchanges outside the maximum period mentioned in our return policy.